The conversations you avoidare the ones costing you the most.
In 120 minutes, discover why tough conversations feel impossible — and walk away with a repeatable framework to lead them with confidence.
Reserve Your SeatLimited seats · Includes live role-play + 1-on-1 follow-up time with Jill
Avoided conversations don’t disappear.
They compound.
Underperformance no one addresses
The standard slips quietly, and the whole team recalibrates to the lowest tolerated level.
Tension everyone talks around
The real issue never makes it into the room — only into the hallway, the DMs, and the exit interview.
The person you quietly avoid managing
You reroute meetings, rewrite emails, and absorb the work yourself rather than have the conversation.
It turns into turnover, eroded trust, poor sleep, and stress. And most managers don’t avoid these conversations because they don’t care — they avoid them because no one ever taught them how.
of people avoid difficult conversations.
Five things you don’t have right now.
Your Tough Talks StyleSo you understand what you’re naturally wired to do when the pressure is on.
Why your brain treats hard conversations as threatsAnd how to override the instinct to avoid them.
A repeatable, proven frameworkFor any tough conversation you need to have — not just the one in front of you today.
Language that lowers defensivenessSo people stay engaged instead of shutting down.
The confidence to be proactiveTo lead in the tough moments rather than wait them out.
This isn’t a lecture. It’s a working sessionbuilt to change how you lead.
Pinpoint your Conversation Style and the real reason you avoid tough conversations.
A clear, step-by-step model for handling problems, resistance, accountability, and uncertainty.
Real role-play in a safe environment, on a voluntary basis — so the skills stick before you need them.
Take-home conversation language plus a 1-on-1 live follow-up with Jill to troubleshoot a real situation.
Employees don’t quit jobs.They quit management experiences.Jill Christensen
Built for the peopleholding the room together.
New managers who were promoted for their skills, but never trained
Experienced managers tired of working around the same recurring problems
Individual contributors who want to lead a team some day
HR professionals who coach managers and regularly lead tough conversations
Jill Christensen
Helping leaders build teams that choose to give their all.
Jill is a former Fortune 500 executive and one of the highest-rated female speakers in the world. A Top 200 Global Thought Leader and best-selling author, she teaches difficult conversations the way she teaches everything: practical, direct, and built to move real business results.
Jill provides tangible, actionable steps. She’s everything you could ask for.
Matt U. · Auburn University
One session.A skill you keep for good.
- Live 120-minute session on Zoom
- Guided role-play in a safe environment
- Take-home conversation language
- 1-on-1 follow-up session with Jill
Limited seats. Prefer to train your whole team? Ask about group rates.
Before you reserve your seat.
120 minutes, start to finish.
Virtual via Zoom. In-person is available for teams — choose what fits best.
Not unless you want to. Jill asks for volunteers, and you’re free to learn by watching.
None. The workshop works for brand-new managers and seasoned leaders alike.
[Guarantee copy to be confirmed by client.]
Yes. Group and in-person team sessions are available — email jill@jillchristensenintl.com for rates.
You already know which conversationyou’ve been putting off.
Two hours from now, you could have the framework, the language, and the confidence to lead it — instead of another quarter of working around it.
Limited seats · 120 minutes live · Includes 1-on-1 follow-up with Jill